Our proximity allows us to offer timely support and services, understanding and addressing the requirements of smaller business locations effectively.
We understand the retail industry's unique needs, particularly during crucial sales periods like Sundays and Christmas. To ensure you can efficiently serve and process transactions, we've developed specialized support specifically for retail, salons, and boutiques, available seven days a week from 08:00 to 18:00. Our commitment includes on-site support during these crucial times, guaranteeing operations when it's most critical for your business success.
Understanding the challenges of managing multiple retail locations, our solutions offer centralized control over each site's local network, Wi-Fi, internet, and telephony systems. This centralization is crucial for retail chains where each location might not have extensive IT infrastructure. By centralizing and monitoring all parts of this essential communication network, Mixvoip ensures proactive management and swift resolution of any issues, enhancing both cost efficiency and operational reliability across your stores.
Our solutions are specifically designed to support the dynamic nature of retail, particularly for temporary setups like pop-up stores and seasonal markets. We offer mobile connectivity solutions that ensure reliable service regardless of location, alongside flexible contract terms that adapt to the transient nature of these retail formats. This flexibility allows for quick setup and breakdown, enabling retailers to maximize their sales opportunities without long-term commitments.
Our retail bundles include hardware, installation, updates, maintenance, and warranty. This all-inclusive pricing ensures peace of mind by covering essential services and reducing unexpected costs. However, it’s important to note that issues caused by improper handling, unplugging cables, or unauthorized configuration changes by third parties are not included.
Fault processing available 7 days a week from 08:00-18:00, with onsite intervention guaranteed within 8 hours. Includes a 4G backup module to ensure continuous internet connectivity.
*only in the Retail Core+ and Retail Evolve+ packages
| Retail Core | Retail Core+ | Retail Evolve | Retail Evolve+ | |
|---|---|---|---|---|
| Included in the base package | ||||
| High-speed internet up to 500 Mbit/s | ✓ | ✓ | ✓ | ✓ |
| Phone number | ✓ | ✓ | ✓ | ✓ |
| Wi-Fi 6 access points | 1 | 1 | 2 | 2 |
| Cloud phone system with a flat rate | ✓ | ✓ | ✓ | ✓ |
| Portable DECT phones | 1 | 1 | 1 | 1 |
| DECT antennas | 1 | 1 | 1 | 1 |
| LTE mobile backup connectivity | ✗ | ✓ | ✗ | ✓ |
| 7 days per week on-site support | ✗ | ✓ | ✗ | ✓ |
| Monthly price | 83.80 € | 132.40 € | 112.40 € | 148.10 € |
| Monthly options | ||||
| Phone with flat rate | 10.90 € | 10.90 € | 10.90 € | 10.90 € |
| Wi-Fi access point | ✗ | ✗ | 6.40 € | 6.40 € |
| DECT antenna | ✗ | ✗ | 7.20 € | 7.20 € |
| 8 port POE switch | 6.20 € | |||
| Omada SG2008P | 6.20 € | |||
| Omada SG2008P | 6.20 € | |||
| Omada SG2008P | 6.20 € | |||
| Omada SG2008P | ||||
| Technical specifications | ||||
| Simultaneous calls | 3 | 3 | 5 | 5 |
| Maximum phones | 4 | 4 | 10 | 10 |
| DECT system | Single cell | Single cell | Multi cell | Multi cell |
| Maximum DECT antennas | 1 | 1 | 3 | 3 |
| Maximum Wi-Fi access points | 1 | 1 | 6 | 6 |
| Gigabit LAN ports | 4 | 4 | 7 (POE) | 7 (POE) |
| Service Level Agreement | Standard | Retail | Standard | Retail |
| Router | Fritzbox 7530 AX | Fritzbox 7530 AX | Mikrotik RB5009UPr+S+IN | Mikrotik RB5009UPr+S+IN |