Our local presence enables us to offer timely, personalized support and ICT services, understanding and addressing the needs of municipalities public services effectively.
We're not a distant, fully remote company. Our telecom technicians are available to provide on-site support promptly. We offer service level agreements that include 24/7 interventions within four hours.
Our local, multilingual support team understands the needs of municipalities and is available via phone, email, and chat to assist you.
Our hybrid approach, combines the ease of cloud-managed systems with the robustness of on-premise solutions. Our cloud phone system is easily managed via a centralized web interface, while the telephony infrastructure can be hosted at our secure data centers or on-site, either virtualized or on dedicated hardware.
This setup ensures continuous telephony services, even in the event of connectivity breakdowns. With Mixvoip, enjoy maximum flexibility to meet your organization’s specific needs while ensuring optimal performance and enhanced security.
With extensive experience in managing ISDN and analog systems—from telephony to access controls—Mixvoip focuses at integrating older technology infrastructures into contemporary cloud-based communications. This ensures an efficient upgrade path for municipal systems without disrupting existing services. With our expertise, you can modernize your technologies while ensuring a smooth transition and continuity of essential operations.
Mixvoip manages its infrastructure in local datacenters (Luxembourg, Belgium, Germany and France) without relying on third-party big cloud providers.
This approach not only ensures robust security and GDPR compliance but also supports the local economy by sustaining jobs within the community. By hosting infrastructure in local data centers, Mixvoip is committed to enhancing resilience and digital sovereignty while actively contributing to the economic development of the regions where we operate.
Connectivity across multiple communal sites
Mixvoip connects various municipal sites, such as administration offices, schools, and sports halls, using VPN, MPLS, and firewall technologies.
This setup ensures secure and reliable communication across all community facilities.