๐Ÿ“ž Voxbi: transparent Cloud PBX from a Luxembourg operator

A cloud PBX from Luxembourg, sold as a self-service line (Voxbi One) and a fully managed line (Voxbi Managed). Voxbi works with any internet provider, is hosted in the EU and publishes its prices. This page presents it alongside market alternatives so you can compare with full context.

โฑ 7 min read ยท ๐Ÿ‡ฑ๐Ÿ‡บ Local provider ยท ๐Ÿ“… Updated October 2026 ยท ๐Ÿ”— voxbi.com


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๐Ÿงญ On this page

๐Ÿข Who Voxbi is

๐Ÿ“ฆ What Voxbi offers

โš–๏ธ Quick compare with two local rivals

๐Ÿ‘ฅ Typical client profiles

๐ŸŽฏ Where Voxbi stands apart

๐Ÿงฉ Decision tree

๐Ÿ”Ž Other providers worth considering

โ“ Common questions

๐Ÿ“ Next steps

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๐Ÿข Who Voxbi is

Voxbi is a cloud PBX operated by Voxbi SA, a Luxembourg company in the same group as Mixvoip SA. Mixvoip, a telecom operator founded in 2008 and authorised by the ILR, provides the telephony services and phone numbers behind Voxbi. Mixvoip holds ISO 27001 certification, with certificates published for Belgium, Germany and Luxembourg.

The service is hosted in the EU. Voxbi Free covers teams of up to three users, and the paid plans have no user minimum. The product targets SMEs, multi-site operations, healthcare, financial services and public administrations.


๐Ÿ“ฆ What Voxbi offers

Everything needed to run a business phone system, with no server on site. On Voxbi One you set it up yourself in a web panel. On Voxbi Managed the Voxbi team sets it up and runs it, with phone support and an availability commitment.

๐Ÿ“ž Core calling features

Auto-attendant (IVR), call queues with ring policies (ring all, round robin, fewest calls, longest idle), call pickup, smart call routing, time-based routing and call commenting. Multicast paging for announcements.

๐ŸŽ™๏ธ Call recording and analytics

Server-side call recording with GDPR-compliant retention controls. Advanced analytics and live dashboards for call volume, queue performance and response times. Recorded calls can get an AI transcript and summary, processed in EU data centres. Every recorded call is covered on Voxbi Plus AI.

๐Ÿ“ฑ Devices and clients

Native apps for Windows, macOS, iOS and Android, plus a browser app. Desk phones from Yealink, Gigaset and other SIP makers. All of them work over any internet connection.

๐Ÿ”— Integrations

Microsoft Teams (+โ‚ฌ50 a month on Voxbi One, included from Managed Professional), Active Directory, single sign-on (from Managed Business), Microsoft 365, API access and a provider-built Odoo module. Check voxbi.com for the current list.